Privacy

jilibet apps Privacy Policy

This Privacy Policy explains what personal information jilibet apps collects from you, why we collect it, how it is used, and what rights you have over your own data. We take your privacy seriously, and this document is meant to be clear and straightforward to read.

Last updated: 2026
21+ Only. jilibet apps is for adult players in the Philippines only. We collect age verification data as part of KYC to enforce this requirement. See our Responsible Gaming page for more information.
Privacy Questions? Contact us at [email protected] — our support team is available 24/7 to assist with data queries, correction requests, and account-related privacy concerns.
Overview

How jilibet apps Handles Your Data

When you use jilibet apps — whether that's creating an account, making a deposit, placing a bet, or downloading the app on your Android or iOS device — you share certain information with us. This policy explains exactly what that information is and how it's handled.

jilibet apps serves Filipino players across the Philippines, from Metro Manila and Quezon City to Cebu, Davao, and beyond. All personal data we collect is processed in connection with providing the platform — sports betting, live casino, slots, eBingo, and related account and payment services.

We do not sell your personal information to third parties. We do not use your data for purposes beyond what is set out in this policy. Where we work with third-party service providers — for example, payment processors handling GCash or Maya transactions — those providers are only given the data they need to perform their specific function and are required to handle it securely.

By creating a jilibet apps account or using the platform, you acknowledge that you have read and understood this Privacy Policy. If you have concerns about how your data is handled, contact our support team at any time.

Our Privacy Commitments

Six principles that guide how jilibet apps handles your personal data.

SSL Encryption on All Data

Every connection to jilibet apps — account login, deposits, game sessions — is protected with SSL encryption. Data transmitted between your device and our servers is always secured.

No Data Selling

jilibet apps does not sell, rent, or trade your personal information to marketers or data brokers. Your data is used only for delivering and improving the jilibet apps platform.

Minimal Data Collection

We collect only the information necessary to operate the platform, verify your identity, process payments in PHP, and comply with applicable requirements. Nothing beyond what's needed.

Transparent Use

This policy clearly explains every way we use your data. There are no hidden purposes. If we need to use your data for something new, we will update this policy and notify you.

Your Right to Correct Data

If any personal information held in your jilibet apps account is inaccurate or outdated, you have the right to request a correction at any time through account settings or by contacting support.

Defined Retention Periods

jilibet apps retains personal data only for as long as it is necessary for the purposes described in this policy or as required by applicable law. Data is deleted or anonymised when no longer needed.

01 Information We Collect

jilibet apps collects personal information in two main ways: information you provide directly during registration and platform use, and information that is generated automatically through your activity on the platform.

Information you provide directly:

  • Full name and date of birth (used for identity verification and age eligibility checks)
  • Email address and mobile number (used for account access and OTP verification)
  • Government-issued ID and supporting documents (collected during KYC verification)
  • Payment information, including account details for GCash, Maya, or Philippine bank transfer
  • Any information submitted when contacting our support team

Information collected automatically:

  • Device type, operating system, and browser or app version
  • IP address and general location data (country/region level)
  • Session activity, including pages visited, games played, and bets placed
  • Login timestamps and session duration
  • Cookies and similar tracking technologies (see the Cookies section below)

02 Why We Collect Your Data

Every piece of information jilibet apps collects serves a specific purpose. The table below maps each data type to its primary reason for collection.

Data Type Primary Purpose
Name, date of birth, ID documents Identity verification (KYC) and age eligibility confirmation (21+)
Email address and mobile number Account access, OTP security, and important account communications
Payment account details Processing PHP deposits and withdrawals via GCash, Maya, or bank transfer
Device and browser data Platform compatibility, fraud detection, and technical troubleshooting
Betting and session activity Account history, dispute resolution, and responsible gaming monitoring
IP address and location Verifying Philippines-based access and detecting suspicious login activity

03 How Your Data Is Used

jilibet apps uses the information collected for the following purposes:

  • Creating and managing your account, including login, security, and profile settings
  • Processing deposits and withdrawals in Philippine Peso (PHP)
  • Verifying your identity and age as required before withdrawals and account upgrades
  • Delivering all platform services: sports betting, live casino, slots, eBingo
  • Detecting and preventing fraud, money laundering, and unauthorised account access
  • Providing customer support and resolving disputes or queries
  • Monitoring for responsible gaming indicators and applying limits where appropriate
  • Sending essential account communications such as deposit confirmations and security alerts
  • Improving the platform based on aggregated, anonymised usage data

jilibet apps does not use your personal data for profiling-based advertising or for selling to third-party marketers. Any communications related to platform features or promotions are sent through your registered account channel only.

04 Sharing Your Information

jilibet apps does not sell your personal information. We share data with third parties only in specific, limited circumstances:

  • Payment processors: When you make a deposit or request a withdrawal, your payment details are shared with the relevant processor (such as the provider handling GCash or bank transfer transactions) to complete the transaction.
  • Identity verification providers: KYC checks may involve a third-party verification service to confirm the authenticity of documents submitted. These providers handle only the data required for the verification task.
  • Legal and regulatory requirements: If required by applicable Philippine law, court order, or regulatory authority, jilibet apps may disclose personal data to the relevant bodies. We will notify affected users where legally permitted to do so.
  • Fraud prevention: In cases of suspected fraud or abuse, data may be shared with fraud prevention services or law enforcement as necessary.

All third parties who receive personal data from jilibet apps are required to handle it securely and use it only for the purpose for which it was shared.

05 Data Security

jilibet apps implements technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Key security measures applied to the platform include:

  • SSL/TLS encryption for all data transmitted between your device and jilibet apps servers
  • OTP (one-time password) verification for login and sensitive account actions
  • Encrypted storage of passwords and payment-related credentials
  • Continuous monitoring for suspicious login activity and unauthorised access attempts
  • Access controls that limit which staff can access personal data based on their role

No online platform can guarantee absolute security. If you believe your account has been compromised, contact jilibet apps support immediately at [email protected]. You are also responsible for keeping your own login credentials secure and not sharing them with anyone else.

06 Data Retention

jilibet apps retains your personal data for as long as your account is active and for a reasonable period afterwards in case of disputes, legal requirements, or audit purposes. Specific retention guidelines:

  • Account registration and KYC documents are retained for the duration of your account and for a defined period after closure.
  • Transaction records, including deposits and withdrawals in PHP, are retained as required for financial record-keeping purposes.
  • Betting and game history is retained for account integrity and dispute resolution purposes.
  • Support correspondence is retained for a limited period after the conversation is resolved.

When data is no longer required and no legal obligation exists to retain it, jilibet apps will delete or anonymise it in a secure manner.

07 Your Rights

As a jilibet apps user, you have rights regarding your personal data. These can be exercised by contacting our support team at [email protected].

Right to Access

You can request a copy of the personal data jilibet apps holds about your account at any time.

Right to Correction

If any information in your account is inaccurate or out of date, you can request a correction through account settings or support.

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to any legal retention obligations.

Right to Restrict Processing

In certain circumstances you may ask jilibet apps to limit how your data is processed while a concern or dispute is being resolved.

Right to Object

You may object to the processing of your personal data where it is used for purposes beyond the core delivery of jilibet apps services.

08 Cookies and Tracking

jilibet apps uses cookies and similar technologies to keep you logged in, remember your preferences, and measure platform usage. Cookies are small data files stored on your device when you visit the site or use the app.

  • Essential cookies: Required for the platform to function — these include session authentication and security tokens. These cannot be disabled without affecting platform access.
  • Functional cookies: Store your preferences such as language and display settings so you don't have to reconfigure them each session.
  • Analytics cookies: Collect aggregated, anonymised data about how pages and features are used. This helps us identify areas where the platform can be improved.

You can manage cookie preferences through your browser settings. Blocking essential cookies may prevent certain features of jilibet apps from working correctly.

09 Minors and Age Verification

jilibet apps is strictly for players who are 21 years of age or older. The platform is not intended for minors. We use the personal data collected during registration and KYC — including date of birth and government-issued ID — to verify that every account holder meets the 21+ age requirement.

If we determine that a person under 21 has registered an account, that account will be suspended immediately and any balance held pending review. We do not knowingly collect or retain personal data from individuals under the age of 21 for purposes beyond this enforcement process.

If you believe a minor has registered on jilibet apps, please contact us immediately at [email protected].

10 Updates to This Policy

jilibet apps may update this Privacy Policy from time to time. When we do, the updated version will be posted on this page with a revised date. For significant changes, we will make reasonable efforts to notify registered users via in-platform notification or to the email address on file.

Continued use of jilibet apps after any update to this policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed about how your data is handled.

For any questions, corrections requests, or data-related concerns, contact the jilibet apps support team at [email protected] — available 24/7. You can also refer to our Terms and Conditions for the full platform usage agreement.

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21+ only  ·  Philippines only  ·  Play responsibly